Payment Methods

 

What payment methods do you offer?

Card Payments through your bank

We offer the following:

  • Visa and MasterCard credit and cheque cards with 3D Secure through your acquiring bank
  • Visa and MasterCard credit and cheque cards without 3D Secure (MOTO) through your acquiring bank
  • Visa and MasterCard credit and cheque cards with 3D Secure recurring through your acquiring bank
  • Visa and MasterCard credit and cheque cards without 3D Secure (MOTO) recurring through your acquiring bank
  • Visa and MasterCard credit and cheque cards with 3D Secure through your acquiring bank using a Merchant Wallet


MasterPass Payments

Visa and MasterCard credit cards, cheque cards and selected debit cards (Absa, Standard Bank, Nedbank)

MasterPass is a digital wallet which allows cardholders to store their cards, shipping and billing information on the MasterPass mobile app. Cardholders can use this app to pay for goods or services by either scanning a QR Code or by making an in-app payment.


Voucher (WiCode) Payments

WiCode vouchers created by WiGroup.

Who do I contact for Live MasterPass portal configuration?

Live MasterPass configuration on the MasterPass portal is done by Standard Bank’s implementation team, not by Ecentric. The merchant needs to liaise directly with the bank for this configuration.

What is MOTO?

MOTO stands for Mail Order Telephone Order and is a type of card payment. A customer may phone the retailer, place an order, and make payment by providing their card details over the phone (the same can be done with mail).

What are automated recurring payments?

Recurring payments allow your customers to subscribe to services and make automatic payments on a regular basis over a period of time. It's the perfect payment solution for subscriptions, bill payments etc.

Do I need a WiCode store ID for voucher payments?

Yes. Please contact WiGroup at registrations@wigroup.co.za for further information. Please forward the store ID to Ecentric to finalise the configuration.

What is a chargeback and how does it work?

Chargebacks is a process by which card holders request a reversal of a transaction when they do not recognize a transaction (charge) on their bank statement.

What is a refund and how does it work?

A refund is a payment type, by which a merchant returns the full or partial amount back to the customer’s account.

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